Mercedes joined our team in 2017 as a Client Service Representative. She is currently in her senior year at the University of Memphis. She will receive a Bachelors Degree in Biology with a minor in Chemistry with the hope of becoming the next Steve Irwin! She has always enjoyed a love for animals and has a special heart for the African lion and family dog. When not helping pet parents at our front desk, Mercedes enjoys attending concerts and festivals, U of M football games and spending time with her new dog Loki.